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Community Resource & Referral Centers

Overview
Community Resource and Referral Centers (CRRC) are places where Veterans who are homeless or at risk of homelessness can get connected to stable housing and supportive services.  Through the National Center on Homelessness Among Veterans, this “one-stop shopping” homeless service model is being tested in 17 densely populated, strategically located sites across the country.   CRRCs are collaborative, multi-agency, multidisciplinary programs that provide access to housing, health care, job development programs, and other VA and non-VA benefits. 

Goals & Objectives
The primary goal of the CRRC is to provide rapid and comprehensive housing related services to Veterans who are experiencing homelessness, especially the chronically homeless, and to assist at-risk Veterans in maintaining their current housing.  CRRCs are committed to increasing access to homeless services by creating a welcoming environment for integrated service delivery.

Results
As of November 2012 there were 17 CRRCs in various phases of development and operation.  Five CRRC sites were fully operational in the cities of Denver, Colorado, Detroit, Michigan, Portland, Oregon, and Washington DC.  Eleven sites were providing services in shared or temporary facilities until space was secured.  One site was still under development.  NCHAV has provided guidance and consultation on a new CRRC expansion plan.  A modified CRRC design will be implemented through this expansion plan, based on existing site program reviews and fidelity assessments of the 17 original sites.
 
Akron, OH
Atlanta, GA
Chicago, IL
Cleveland, OH
Denver, CO
Des Moines, IA
Detroit, MI
Harlem / NYC
Las Vegas, NV
Minneapolis, MN
New Orleans, LA
Omaha, NE
Philadelphia, PA
Phoenix, AZ
Portland, OR
San Francisco, CA
Washington, DC

Contact:
Roger Casey /roger.casey@va.gov
Jim Winarski / JWinarski@usf.edu